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Lessons In Excellence From An Auto Repair Shop

Larry’s AutoWorks’ Legacy Lives On

Mountain View, CA, April 6, 2017–It’s not often that people can point to a small business that makes a mark on their industry and the community but Larry’s AutoWorks is one that stands out as it closes its doors forever after 45 years as an icon of excellence in the South Bay.

Larry’s AutoWorks is known in the auto repair industry for their leadership in responding to environmental issues, customer service, and employee engagement.  Owners, Larry and Laurie Moore, are known for their consummate networking, helping businesses and individuals in a variety of ways. As they retire, they leave behind a legacy that will be remembered by their customers, colleagues, and competition.  

Highly respected in their industry, Larry’s AutoWorks received many accolades over the years—Diamond Certified Award, Top Ten Shops in the US, ASE Shop of Excellence, and Outstanding Small Business.  Larry and Laurie Moore changed the way many auto repair shops do business today.  Larry innovated an employee performance and productivity system that, over the years, has been adopted by some of the most productive, high-quality mechanical service and repair businesses in California.  They also made their mark as a “Green Business” and California Model Pollution Prevention Facility helping reduce pollutants from automobiles in the San Francisco Bay.

Ralph Foglein, European Auto Works, Sunnyvale, says, “Your Immense contribution
to the auto repair industry over the last 30+ years will be irreplaceable
and a huge loss.  Hats off to you both.”

Voted “Best Auto Repair” for 14 years, customers appreciated Larry’s AutoWorks’ friendly, customer-focused ambience and quality work from highly trained technicians with over 40 hours of training each year to stay on top of the latest technology.  Their vehicle specialists used only the highest quality parts and the latest diagnostic equipment to assure vehicle reliability and predictive maintenance to keep long-term operating costs to a minimum.   Larry’s was the only shop in the South Bay to give a three-year or 36,000-mile written warranty on all repairs.

Lara, a client, comments, “Thank you for your wonderful service.  I always knew
our cars were safe in your hands.  We will miss you and your entire team!”

 

To ease the transition for customers, Larry and Laurie have posted auto shop referrals and other important information on their website  http://autoworks.com.

Larry and Laurie were members of the Peninsula Executives Association for over 35 years.  They attribute much of their success to their relationship with the other quality businesses on the Peninsula represented in the organization.
Peninsula Executives Association (PEA) represents a cross section of the business community on the San Francisco Peninsula. Each member represents a specific industry and no conflict of interest is allowed. The purpose of Peninsula Executives Association (PEA) is to promote business growth of each member’s business through mutual support, quality networking and qualified business referrals in a spirit of fairness and integrity.  For more information, check out http://executives.org or please call Angi Roberts, Executive Director, at: (408) 266-9658, e-mail:   peaworks@assoc-office.com.
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360 Payment Solutions to Receive Small Business of the Year Award

360-payment-solutionsThe San Jose Silicon Valley Chamber of Commerce has chosen 360 Payment Solutions Small Business of The Year. The award will be presented at the Annual Membership Dinner on Thursday, February 2th at the Double Tree by Hilton in San José.

360 Payment Solutions offers affordable credit/debit card processing payment acceptance solutions for small and mid-sized businesses.

Lisa Coyle, Jesse Meddaugh, and Steve Ciabattoni started 360 Payment Solutions with no outside investment in March of 2011, and the young company now provides credit card processing for nearly 3,000 small and mid-sized businesses throughout Silicon Valley. The company’s organic growth can be attributed to its belief in full disclosure and high standard of ethics in an unregulated financial industry. 360 Payments has been recognized as one of Silicon Valley’s fastest growing private companies by the Silicon Valley Business Journal the last two years.

360 Payment Solutions  is a proud member of the Peninsula Executives Association, an active referral network of San Francisco Peninsula business professionals. Though diverse in the variety of businesses represented, we are united since 1978 by a commitment to building a trustworthy network of business owners and operators.

For more information, please contact 360 Payment Solutions at 408-295-8360 or via email.

About Peninsula Executives Association (PEA)

Peninsula Executives Association (PEA) is an active referral network of San Francisco Peninsula business professionals. We come together weekly to expand our understanding, exchange business leads, and socialize over breakfast.

Though diverse in the variety of businesses represented, we are united by a commitment to building a trustworthy network of business owners and operators.

For more information

 

April Success Stories Round-up!

March Success Stories Round-up!


  • Laurie Moore, Larry’s Autoworks thanked Julie Fukuhara, Stern Mortgage for the refinance.
  • Erik Jacobsen, Threestory Studio got a call from another attorney from the law firm that he mentioned in his classification for more visual information design.  His work will also be used by the Los Altos Rotary for their upcoming Fine Arts in the Park.
  • Randy Mills, Pioneer Services bought a new van through Mike Feller, Innovative Sales & Leasing and said it was much better than going through a dealership.
  • Maureen Clark, Clark Associates thanked Mike Fox, A&A Plumbing for coming to the rescue again.
  • Tom Brown, All Reasons Moving reported that they just finished looking at their quarterly results and were up 25% in January and 15% in February.
  • Kaye Sharbrough, Senior Seasons thanked David Gaskill, D.B. Gaskill Advertising Specialties for fulfilling her small order – buttons congratulating a friend who just won an award for being an exceptional woman in publishing.
  • Georgie Gleim, Gleim the Jeweler reported that they won Best Jewelry Store and Best Watch Repair.
  • Judy Ott, Judy Ott Organization and Design thanked Dan Ingerman, Wemorph for the postcards she handed out at a recent presentation. Lastly, she thanked Richard Phillips, Advantage Career Solutions who has help her friend from out of state find a job at Saint Mary’s College of California in Moraga (Go Gaels!).
  • John Sylvester, SST Insurance Brokers had his hair cut by the President… of PEA, Susan Scott, Expressions Salon.
  • David Gaskill, D.B. Gaskill Advertising Specialties thanked Carol Garsten, Nature Gallery for the amethyst he bought for his wife and Mike Feller, Innovative Sales & Leasing for the help with getting his brand new Prius.
  • Avi Safar, Footwear, Etc said after throwing his back out on Monday he saw Dr. Chuck Fulanovich, Palo Alto Chiropractic who adjusted him and used a laser treatment on his back.  Only three hours later, Avi felt much better.
  • Skip Gould, San Mateo Daily Journal thanked Judy Johnson, Unexpected Treasures for running an ad in the paper for her recent estate sale.  He was able to get the ad in past the normal deadline and was happy to hear the sale was a success.
  • Executive Director Neal Coogler, announced a success for PEA.  The PEA Facebook page now has more than 35 ‘Likes’!  Mike Clark, Michael J. Clark, CPA won the grand prize drawing for three pounds of Connoisseur Coffee.
  • Dr. Leta Zwiebel, Psychologist recently had her car in the shop at Larry’s Autoworks. She really appreciates the top notch service there, including the fact that they take time to thoroughly answer all her questions.
  • Karen Bowne, Sheraton Palo Alto thanked Werner Rogmans, Stanford Floral Design for his help weekend before last.  She was attending a housewarming party and needed a gift.  She went by Werner’s shop and he arranged a beautiful house plant for her.
  • Nichole Fox, Payroll City announced that they have just taken on a big new client.  The client, who has 135 employees, went from a big name payroll service to Payroll City and in the process is going from an annual cost of $13,000 to $8,000.
  • Dr. Linda Hur, Mountain View Optometry thanked Scott Yeaman, Yeaman Autobody, for fixing her car for the second time.
  • Julie Fukuhara, Stern Mortgage won a pound of Connoisseur Coffee in the PEA Facebook page contest a week or two ago.  She gave the coffee to her aunt, who is a dedicated coffee drinker.  Her aunt loved the coffee and ordered three more pounds through Julie.

February Success Stories Round-up!

  • Dan Ingerman, Wemorph is excited to be completing a 3D display for the University Art in Palo Alto with a design by Harrington Design.
  • Erik Jacobsen, Threestory Studio got dremel bits he needed from Larry Hassett, Hardware Stores.  He also says that he got a project from a law firm that is just the kind he is looking for.
  • Mike Feller, Innovative Sales & Leasing commented that the Sheraton always does a great job for the various events he has attended there, which included an event the previous Sunday.
  • Dr. Chuck Fulanovich, Palo Alto Chiropractic thanked Fawni Hill, Larick Alan Hill, Mike FoxA&A Plumbing for their help during the renovations at his office building for the new tenant.
  • Julie Fukuhara, Stern Mortgage said that the transmission on her car went out and she had the car towed to Larry’s Autoworks.  They got to work right away and found her a new transmission at a considerable savings compared to the dealer.  She loves having someone she trusts to do the work.
  • Laurie Moore, Larry’s AutoWorks announced that Monday, February 13th is their 40th shop anniversary.
  • John King, Keller-Williams Realty says that the housing market is picking up.  A recent listing just got 16 offers.
  • Rick Rosensweig, Morgan Stanley is a proud father.  His daughter, Colt, has a book being published on March 1 about Newt Loken, known as the father of Michigan men’s gymnastics.  He was an outstanding coach and storyteller.  It is available in print or as an eBook from Huron River Press or selected independent booksellers.
  • Richard Phillips, Advantage Career Solutions says that he sees signs of economic improvement.  One of his clients just signed a job offer as a recruiter for a headhunting firm.
  • Werner Rogmans, Stanford Floral Design announced that his business is up 40%, thanks in part to PEA.
  • Dr. Leta Zwiebel, Psychologist had a can of Rustoleom explode in her garage, spattering her husband’s car.  They thought the car would need to be repainted and took it to Scott Yeaman, Yeaman Autobody. Scott’s crew was able to get the car cleaned up for only $150, no repainting needed.
  • Bobbie Fakkema, Events, Etc… thanked Darnel Rogan, Saber Roofing, saying that she had them install a wire grating over her gutter to help keep out leaves and debris.
  • Robin Azevedo, McRoskey Mattress Company thanked Duane Asbra, Pro-Staff Painting for the paint job in her store.  She also showed a photo of a McRoskey bed beautifully decorated by Fawni Hill, Larick Alan Hill.  They have an upcoming program on how to make a well-made bed.

January 2012 Success Stories Round-up!

PEA businesses are starting 2012 off well!  Congratulations on everyone’s successes this month.

  • Bette Asbra, Pro-Staff Painting thanked Tom Brown, All Reasons Moving and Terry Pebbles, Optimum Floors.  Terry put in a beautiful hardwood floor for a client and All Reasons not only moved the furniture out for the installation, when they moved it back in they put on anti-scratch pads.
  • Dan Ingerman, Wemorph said that they just worked on designing a set for a TV show.  The TV show is based in Palo Alto and Dan will be talking about sustainability.
  • Larry Hassett, Hardware Stores took a car that needed body work to Scott Yeaman, Yeaman Autobody. He wrote a positive review for Scott’s web site, which entered him into a drawing.  Larry won a Flip Video camera, which he likes a lot.
  • Jon Maystrik, Arborwell Professional Tree Management had a great year last year.  Arborwell had great growth last year especially in Southern California.  Jon had a great year personally and thanked PEA for contributing to that.
  • Georgie Gleim, Gleim the Jeweler was in New York last week and wanted to report that the Christmas holiday season was good for them.  She thanked everyone at PEA who helped make that possible.
  • Richard Phillips, Advantage Career Solutions, says that this has been a good year so far for his clients.  One just signed off on a job as an IT Director with a pay raise.  Another was hired with a sign-on bonus at PayPal.
  • Albert Ong, Ambassador Services signed a big contract with Stanford.  He immediately had to go in with one day’s notice to clean carpets before a Saturday event.
  • Avi Safar, Footwear, Etc., said that December was a record month for them, especially in the Palo Alto and Los Altos stores.
  • Judy Johnson, Unexpected Treasures thanked Robin Azevedo, McRoskey Mattress Company for sending the most interesting new client in several years.  She also thanked Darnel Rogan, Saber Roofing for a lead on a job in Atherton.
  • Shawn McMillan, Connoisseur Coffee thanked everyone for the orders over the last week.  It has been 13 months since the fire and he is now hoping to re-open in a few more months.
  • Julie Fukuhara, Stern Mortgage says that in doing her business tracking at the end of the year, she saw that 25% of her business came through Yelp.  Anyone who doesn’t have a Yelp profile should be working to correct that.
  • Darnel Rogan, Saber Roofing thanked Bob Rosenberg, GR8WORK Builders, Inc. for a lead on job in Portola Valley.
  • Bobbie Fakkema, Events, Etc… thanked Jeff Badzik, Perfection Auto Detail for the beautiful detailing on her car.  She also thanked Laurie and Larry Moore, Larry’s Autoworks for going over her car (one of the things she bought at the Holiday Auction).
  • Carol Garsten, Nature Gallery said there is a good reason why you haven’t seen her at the meetings lately – she is moving the Nature Gallery to a new location in Los Altos.  The new address is 296 State Street, Los Altos.  She plans a Grand Opening on February 10.  She also reported that January was her best January in 25 years of business.  She thanked Georgie Gleim, Gleim the Jeweler for sponsoring her in PEA and suggesting the Los Altos location.  She thanked Dave Dove, Cassidy Turley BT Commercial, for helping her negotiate the lease in her new location. Finally, she thanked Susan Hamilton, VTF Services for the help with the plants.
  • Larry Moore, Larry’s Autoworks thanked Jon Maystrik, Arborwell Professional Tree Management for the beautiful job they did on their trees.   The neighbors came over and complimented the job.  Laurie Moore, Larry’s AutoWorks thanked Susan Hamilton, VTF Services, for coming over and taking piles of redwood chips from their tree trimming project.
  • Kaye Sharbrough, Senior Seasons thanked Dan Ingerman, Wemorph for the new Seniors Seasons sign-on-a-stand.  This solves an upcoming problem of needing to be in two places at once, thus needing a second banner.
  • Dr. Leta Zwiebel, Psychologist announced that last Wednesday was her last in San Mateo.  She is now only going to her San Mateo office on Mondays.  While she feared that her patients would be unhappy about this change, she got positive responses from them.
  • Gary Rudolph, Rudolph’s Interiors thanked Angelo Izzo, California Business Opportunities for his help investigating a business opportunity.

December Success Stories Round-up!

PEA rings in the new year with our last Success Stories Round-up of 2011!

October/November Double Feature- Success Stories Round-up!

  • Gary Rudolph, Rudolph’s Interiors said his open house went well.  He turned his workroom into a showroom for the event.  He thanked Albert Ong, Ambassador Services for getting a seemingly impossible-to-remove stain out.  He thanked Skip Gould, San Mateo Daily Journal for handling the ad and was glad to see a few PEA members there.  He had flooring covering by Terry Pebbles, Optimum Floors also included in their presentation.
  • Avi Safar, Footwear, Etc said that the Footwear, Etc. owner just had a big event at the Sheraton Palo Alto.
  • Dr. Chuck Fulanovich, Palo Alto Chiropractic had a success story for Jeff Badzik, Perfection Auto Detail.  Jeff was voted best auto detailer in the Bay Area by 95% of his customers.
  • Dave O’Neal, Comtech Computing thanked Mike Fox, A&A Plumbing for the smooth installation of a new heater while he was gone.
  • David Gaskill, D.B. Gaskill Advertising Specialties is celebrating his 30th year as a PEA member this month.
  • Maureen Clark, Clark Associates thanked Albert Ong, Ambassador Services for the great job cleaning her carpets.  She also thanked Roger Bolgard, Jackson & Miller for the referral.
  • Judy Johnson, Unexpected Treasures thanked Curtis Lane, Lane Cleaning Services for help with a recent client.  This was a fast turnaround job with 24 hours notice and the team did a great job.  She also thanked Dave O’Neal, Comtech Computing for yet another computer rescue.
  • Georgie Gleim, Gleim the Jeweler thanked Werner Rogmans, Stanford Floral Design for the flowers for her mom.  She also was modeling a new line of Italian gold jewelry.
  • Dr. Leta Zwiebel, Psychologist thanked Albert Ong, saying that Jonathan Ong, Ambassador Services cleaned her 20-year-old couch and it looks like new.
  • Susan Scott, Expressions Salon thanked Julie Fukuhara, Stern Mortgage for all the work on the new loan.  She was thrilled to get 4.12%.
  • Judy Johnson, Unexpected Treasures thanked Mike Fox, A&A Plumbing for the great job his plumber did.  She also thanked Dr. Chuck Fulanovich, Palo Alto Chiropractic, saying that the laser treatment has really been helping her knee.
  • Dr. Leta Zwiebel, Psychologist reported that the current issue of Gentry magazine has a beautiful picture of Georgie Gleim, Gleim the Jeweler.
  • Erik Jacobsen, Threestory Studio has started a Facebook page called Startling Statistics in which he features some of his previewed graphics.  Go by and check it out on Facebook (and don’t forget to like his page).
  • Karen Bowne, Sheraton Palo Alto thanked Larry and Laurie Moore, Larry’s AutoWorks for their recent help.  Her car was just past warranty and she took it to them.  Larry felt that the dealership ought to fix the problem and gave them a call.  In the end, the dealer did fix it at a savings of $750 to Karen.
  • Carol Garsten, Nature Gallery celebrated her 24th year in business last week.  She is also showing some of the work of a local artist in her gallery who works with organic, natural stones and silver.  This artist has become very well known during the years that Carol has worked with her and now has pieces in 62 galleries.
  • Bobbie Fakkema, Events, Etc… thanked Susan Hamilton, VTF Services for fixing her garden.  She also used the crew at Arborwell (thanks to Jon Maystrik, Arborwell Professional Tree Management) to remove a tree and did some shopping at Mollie Stone’s Market.
  • Julie Fukuhara, Stern Mortgage thanked Susan Scott, Expressions Salon for her long-overdue (as she described it) haircut.
  • Shawn McMillan, Connoisseur Coffee says that they began construction on rebuilding the Connoisseur Coffee building.
  • Konrad Thaler, Smilin Dogs thanked David Gaskill, D.B. Gaskill Advertising Specialties for the receipt of a shipment of Smilin Dogs jackets.
  • Georgie Gleim, Gleim the Jeweler says that the Stanford Mall gets tour buses from time to time.  She recently had a visit from some Asian gentlemen who purchased four Rolex watches with cash and flew back home the next day.
  • Gary Rudolph, Rudolph’s Interiors will be demonstrating some of his techniques to students from Cañada College.

September Success Stories Round-up!

PEA had another great month!  Stay tuned for next month’s Success Stories Round-up!
  • Judy Johnson, Unexpected Treasures thanked Jon Maystrik, Arborwell Professional Tree Management and the crew for the great clean up job at her house.  She also thanked everyone who came to her estate sale in Woodside.
  • Georgie Gleim, Gleim the Jeweler thanked Mike Feller, Innovative Sales & Leasing for the new (to her) car for her niece.  She needed a good mileage commute car and is very happy with what Mike found for her.
  • Erik Jacobsen, Threestory Studio said that his neighbors liked the paint job that Duane Asbra, Pro-Staff Painting did at his house so much that they are hiring them to paint theirs.
  • Laurie Moore, Larry’s AutoWorks thanked Dave O’Neal, Comtech Computing for his help getting them back online after a server change.
  • Kim Tucker, All Reasons Moving announced that they are now certified California movers.  This is a new program and they are one of the first to become certified.
  • Jon Maystrik, Arborwell Professional Tree Management says that the day before Labor Day he turned his car over to Mike Feller, Innovative Sales & Leasing to sell.  By the day after Labor Day, he already had a buyer.  Mike has lists of buyers looking for specific kinds of vehicles and may be able to easily match you up.
  • Bobbie Fakkema, Events, Etc… says that she is seeing some more corporate events.  She did an event for 3,000 people for Tesla last weekend.
  • Carol Garsten, Nature Gallery was back last week from a buying trip.  She has returned with a large dinosaur bone from the Badlands and a butterfly-shaped table made from geodes.
  • Sue Ballew, Skytrekker Aviation took her car to Scott Yeaman, Yeaman Autobody for some body work.  She was very happy about the body work but even happier that he polished her headlights.  She didn’t know what she was missing.
  • Albert Ong, Ambassador Services got a new contract to maintain some awnings at Stanford University.
  • John King, Keller-Williams Realty has been handling a rental property belonging to Dr. Al Butner, Honorary Member. Preparing the property for new renters involved PEA members Duane Asbra, Pro-Staff Painting, Gary Rudolph, Rudolph’s Interiors, Curtis Lane, Lane Cleaning Services, and Susan Hamilton, VTF Services and it is already leased.

August Success Stories Round-up!

It’s that time again… time to celebrate successes in August!

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