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Lessons In Excellence From An Auto Repair Shop

Larry’s AutoWorks’ Legacy Lives On

Mountain View, CA, April 6, 2017–It’s not often that people can point to a small business that makes a mark on their industry and the community but Larry’s AutoWorks is one that stands out as it closes its doors forever after 45 years as an icon of excellence in the South Bay.

Larry’s AutoWorks is known in the auto repair industry for their leadership in responding to environmental issues, customer service, and employee engagement.  Owners, Larry and Laurie Moore, are known for their consummate networking, helping businesses and individuals in a variety of ways. As they retire, they leave behind a legacy that will be remembered by their customers, colleagues, and competition.  

Highly respected in their industry, Larry’s AutoWorks received many accolades over the years—Diamond Certified Award, Top Ten Shops in the US, ASE Shop of Excellence, and Outstanding Small Business.  Larry and Laurie Moore changed the way many auto repair shops do business today.  Larry innovated an employee performance and productivity system that, over the years, has been adopted by some of the most productive, high-quality mechanical service and repair businesses in California.  They also made their mark as a “Green Business” and California Model Pollution Prevention Facility helping reduce pollutants from automobiles in the San Francisco Bay.

Ralph Foglein, European Auto Works, Sunnyvale, says, “Your Immense contribution
to the auto repair industry over the last 30+ years will be irreplaceable
and a huge loss.  Hats off to you both.”

Voted “Best Auto Repair” for 14 years, customers appreciated Larry’s AutoWorks’ friendly, customer-focused ambience and quality work from highly trained technicians with over 40 hours of training each year to stay on top of the latest technology.  Their vehicle specialists used only the highest quality parts and the latest diagnostic equipment to assure vehicle reliability and predictive maintenance to keep long-term operating costs to a minimum.   Larry’s was the only shop in the South Bay to give a three-year or 36,000-mile written warranty on all repairs.

Lara, a client, comments, “Thank you for your wonderful service.  I always knew
our cars were safe in your hands.  We will miss you and your entire team!”

 

To ease the transition for customers, Larry and Laurie have posted auto shop referrals and other important information on their website  http://autoworks.com.

Larry and Laurie were members of the Peninsula Executives Association for over 35 years.  They attribute much of their success to their relationship with the other quality businesses on the Peninsula represented in the organization.
Peninsula Executives Association (PEA) represents a cross section of the business community on the San Francisco Peninsula. Each member represents a specific industry and no conflict of interest is allowed. The purpose of Peninsula Executives Association (PEA) is to promote business growth of each member’s business through mutual support, quality networking and qualified business referrals in a spirit of fairness and integrity.  For more information, check out http://executives.org or please call Angi Roberts, Executive Director, at: (408) 266-9658, e-mail:   peaworks@assoc-office.com.
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Facebook Page for the Month of June 2012 – Larry’s Autoworks

Welcome back to our monthly PEA featured Facebook page of the month! Don’t forget to check back next month to see if your business is the featured Facebook!

PEA Members Names: Larry and Laurie Moore, Larry’s Autoworks

Classification: Auto Repair & Service – Japanese, European, and American

Member Since: January 1982

Both Larry and Laurie Moore are recipients of PEA’s prestigious Craig Calkins Executive of the Year Award (read about the award and this year’s winner here!).  Larry’s Autoworks has been serving the Mountain View, Los Altos and Palo Alto area for over 40 years.  They offer a 3 year or 36,000 mile warranty on all their repairs and their motto is “When you want it right!”

The Larry’s Autoworks Facebook page is updated regularly with everything from silly pictures, to quick car tips, to funny bumper-stickers!  Here is a recent car tip they shared on Facebook:

Quick car tip: If you fill your tires at a gas station, make sure the air you are putting in them is “dry.” After filling the tire, push on the pin inside the inflator valve. If your thumb gets wet, that probably means there is moisture coming from the air pump. That moisture, trapped inside a tire, can cause pressure variations and corrosion.

Larry and Laurie received the Best of Palo Alto award last year!

Larry and Laurie say on their website, “We can keep your vehicle running like new, for as long as you want to drive it. When you arrive at our shop, you will be greeted by our friendly and knowledgeable service advisors who will work with you on how to solve your vehicle issues. We are the only auto repair shop in the area to give a 3-year or 36,000 mile written warranty on EVERY repair. We can do this because of our Nationally Certified Master Technicians, specialized in general Auto Repair, Ford Repair, Jeep Repair, Saturn Repair and Chevrolet Repair. They personally service your vehicle and we only use factory grade or better parts. Not even the dealer offers this warranty!”

Click HERE to check out Larry’s Autoworks on Facebook!

And don’t forget to ‘Like’ the PEA page too!

Facebook Page for the Month of May 2012- Arborwell Professional Tree Management

Welcome back to our monthly PEA featured Facebook page of the month! Don’t forget to check back next month to see if your business is the featured Facebook!

PEA Member Name: Jon Maystrik, Arborwell Professional Tree Management

Classification: Arborist

Member Since: June 2009

Arborwell‘s Facebook page includes pictures from recent events, like the ones in this post from their First Annual Tree Management Seminar.  They also share news about Arborwell and tree tips.  To stay up to date with Arborwell, ‘Like’ them on Facebook!

All Images are from Arborwell’s Facebook Page.  Click Images to Enlarge.

Arborwell is a customer driven, professional tree management company committed to providing arboricultural services that enhance the beauty, health, safety, and value of your trees. Their mission is to cultivate mutually beneficial relationships with their clients and their employees.

Arborwell‘s courteous and responsive field team is available for 24 hour emergency service 7 days a week. They pride themselves in their safe operating procedures, well-trained, uniformed employees, and top-of-the-line equipment. Not only will their arboricultural team take care of your trees, but they will take care of all your needs as a client.

Their experienced team of arborists serves a wide variety of clients, including many of California’s largest commercial and property management companies, real estate developers and contractors, golf courses, parks and recreation areas, private residences and estates, and consulting arborists seeking partnerships for the most ambitious projects. Whatever the venue, the Arborwell staff is ready to help you adhere to the latest state regulations and guidelines governing tree preservation, conservation, and replacement.

Check out Arborwell on Facebook HERE!

Don’t forget to ‘Like’ the PEA facebook page too!

Facebook Page of the Month for April 2012- Senior Seasons

Welcome back to our monthly PEA featured Facebook page of the month! Don’t forget to check back next month to see if your business is the featured Facebook!

PEA Members Names: Kaye and Steve Sharbrough, Senior Seasons

Business Classification: Senior Home Referrals

Member Since: January 2009

Check out Senior Seasons on Facebook HERE!

In 2004, inspired by the daunting experience of finding a retirement community for her mother, Berenice, Kaye Sharbrough founded Senior Seasons. Having faced similar challenges with their own loved ones, Kaye and the other referral experts at Senior Seasons are committed to simplifying the process for others

A no-cost referral service, Senior Seasons educates and guides seniors and their families in their search for the ideal senior community. Customized referrals, the most comprehensive senior housing database in California, and direct, personal experience distinguish Senior Seasons from other services.

Need more than our housing referral expertise? Senior Seasons is happy to refer you to trusted professionals in:

  • Elder law
  • Estate sales management
  • Fiduciary
  • Financial planning
  • Geriatric care management
  • Legal
  • Medi-Cal planning
  • Moving and packing
  • In-home care givers
  • Professional organizing (downsizing & rightsizing)
  • Real Estate
  • Long-Term Care Insurance
  • Veteran’s Aid and Attendance benefits

Senior Seasons‘ Facebook page features articles and videos that range from fun (like the recent link to a video about the oldest clown) to more serious topics (an article in the Contra Costa Times, “The Cost of Dying”).  Their Facebook page even includes helpful tips for seniors and their families(check out your local Rotary Club for help with home maintenance).

Don’t forget to ‘Like’ the PEA Facebook page too!

Facebook Page of the Month for March 2012- Gleim the Jeweler

Welcome back to our newest feature, PEA’s Facebook Page of the Month!  We will be featuring one PEA business and their Facebook page each month, so make sure to check back next month to see what our members are up to on the Internet.

PEA Member Name: Georgie Gleim of Gleim the Jeweler

Business Classification: Retail Jeweler

Member Since: February 1979

All images are from Gleim the Jeweler‘s Facebook page.  Click images to enlarge.

Gleim the Jeweler has bought, sold and consigned estate and vintage jewelry throughout their history. They also have onsite repairs and appraisals.

Gleim the Jeweler is one of the premier family-owned, independent jewelers in the United States. Founded by her grandfather, Frederick Gleim, in Palo Alto in 1931, Georgie Gleim has continued the family tradition, serving as Gleim‘s President and following in her father’s footsteps by becoming President of the American Gem Society, and receiving the industry’s most coveted honor, the Robert M. Shipley Award.

A Peninsula institution, Gleim‘s has always been active in the community, supporting many nonprofit organizations and annually presenting the Gleim Community Service Award to a local volunteer. Gleim‘s emphasizes consumer education through an ongoing series of free lectures. In 1994, Gleim‘s won the prestigious Tall Tree Award as the Outstanding Company in Palo Alto.

Gleim’s Facebook page is updated regularly with new arrivals at the store and notices and pictures from special events.

Check out Gleim‘s Facebook page HERE

and

Don’t forget to ‘Like’ PEA on Facebook HERE

Facebook Page of the Month for February 2012- Events, Etc.

Welcome to our newest feature, PEA’s Facebook Page of the Month!  We will be featuring one PEA business and their Facebook page each month, so make sure to check back to see what our members are up to on the Internet.

PEA Member Name: Bobbie Fakkema of Events, Etc…

Business Classification: Catering

Member Since: August 2005

An award-winning and full service catering and event production company, Events, Etc… was founded in 1983 by Barbara (Bobbie) Fakkema. Since their first day in business, Events, Etc… has used their professional design and catering services to create beautiful, successful events and serve delicious, creative fine cuisine to the greater Bay Area.

Over the past 25 years, Bobbie and Events, Etc… have received multiple awards, most recently Bobbie was named in the “Top 50 Women in Business” in Silicon Valley in 2001 and 2003 and Events, Etc… earned the distinguished award from NACE San Francisco, “Catered Event of the Year.”  Bobbie caters weddings, corporate events, parties, and whatever else you need.  No matter how big or small, Events, etc… is will help make your event unique and memorable.

Bobbie’s Facebook page features lots of new pictures from her most recent events and some fun behind the scenes pictures from Events, Etc…‘s kitchen!

All pictures in this post are from Bobbie’s Facebook page.  Click images to enlarge.

Check out Events Etc… on Facebook HERE

Don’t forget to ‘Like’ PEA on Facebook HERE

Coming soon- PEA Member Featured Facebook of the Month

Look out for our newest monthly feature!  Beginning in February, we will be highlighting different PEA businesses and their Facebook pages.

PEA members, listen carefully at the meeting to learn how you can win a prize just for ‘Liking’ the PEA business page on Facebook.

Click HERE to check out our Facebook page today!

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